Included in each plan | Properties, Contacts, Leases, Maintenance, Tasks, Tenant & Owner Communications, and online Portal | Properties, Property Management Terms, Contacts, Leases, Accounting, Reporting, Maintenance, Tasks, Resident & Board Member Communications, and online Portal | Properties, Property Management Terms, Contacts, Leases, Accounting, Reporting, Maintenance, Tasks, Resident & Board Member Communications, and online Portal |
Marketing Website (fully integrated) | | | See add-ons below |
New Client Leads | | available for purchase | available for purchase |
Property Management Template | | Property Management Terms | Property Management Terms |
Listing | | per listing price applies | per listing price applies |
Application process | Basic | Advanced | Premium |
Tenant screening | | Advanced | Advanced |
Shareable Lease Agreements plus Template | | Lease Agreement Terms | Communication and Legal Templates |
eLease | | | eLease Signature add-on available in Q1/2024 (see below in add-on section) |
Online Payments | | Requires ePayment add-on | ePayment add-on to allow Bank to Bank ACH and CC/DC to Bank, Convenience Fee Settings to upmark charges and/or define who pays (see below in add-on section) |
Bank Accounts Setup Fee | | | Bank Connection. Unlimited bank accounts & no fee to connect a bank account |
Standard Reports | limited access to basic reports | | |
Insights & Performance Statistics | | | |
Embedded Templates & Communication, RealMail (TM) | | | RealMail (TM) fees apply |
Native Mobile Application | Mobile Responsive (browser) & downloadable native App for Android & iPhone | Mobile Responsive (browser) & downloadable native App for Android & iPhone | Mobile Responsive (browser) & downloadable native App for Android & iPhone |
Notification by email, text and push notification | Email notifications | Email, text and push notifications | Email, text and push notifications |
Budgets | | | |
Custom Fields | | | |
Multi-User Account | | | |
File Storage & Archive function handling all document management requirements | 512 MB | Depending on amount of units selected, starts at 1GB with 512MB per additional unit | Depending on amount of units selected, can be upgraded if needed for more capacity |
Email Delivery Tracking | | | |
Inspection Software | | | Inspection add-on (see pricing below in add-on section) |
Ticket Support | | | |
Live Phone Support | | | |
Live Zoom Support | | | |
Priority Response Time | | Available for additional purchase | Available for additional purchase |
Dedicated Success Manager with monthly meetings | | Starting with 50 units and up | Starting with 50 units and up |
Implementation - Light (Guided Set-up, e-Learning) | | One-time fee applies | One-time fee applies |
Implementation Service - Premium (Live Set-up & Enablement support) | | Additional fees apply | Additional fees apply |
Data Migration - Contacts, Properties, Leases | | Use our free bulk upload tools. For data migration help additional fees apply. | Use our free bulk upload tools. For data migration help additional fees apply. |
Data Migration - Historic Accounting Transactions | | Additional fees apply | Additional fees apply |
Professional Services (e.g. Business Consulting) | | Additional fees apply | Additional fees apply |