A Policy for Maintenance? How to get a grip on costs that just seem to evade control? That's our topic today. In 2023, when business turns a little sour, cuts to maintenance are often the easiest, no-brainer response to lowering property management costs. Of course, that impacts residents and HOA members, if it's applied in…
Set Your Performance Benchmarks It's one of the most important matters of your property management business, that you set quantifiable standards for performance. Having benchmarks for each aspect of your services can help your company stay on course and grow more profitable. Our own property manager expert Gordon Leung offers some helpful tips on how…
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