The Power of Managing Landlord Expectations Some might say you can't control the weather or other people's expectations. However, in the world of business clients, it's wise to understand "the weather" and guide expectations.  In the case of a property manager, it's important to manage your client's expectations because that's what's guiding their decision-making. If owners…

Solving 2024's Property Management Challenges Now We're all anticipating a great new year ahead and that landlord businesses will improve and grow more profitable. The new year will herald in a new set of expectations about the market and performance. For HOA management and property management teams, old and new challenges will be there in…

What Landlords Want in Software Single-family rental landlords face higher workloads than multifamily landlords. The variety in properties, unit costs, maintenance costs, geographic distance and more means service efficiency is even more important in the single-family rental market.  And with the rise in mortgage, labor and materials costs, it's not surprising they're looking to technology…

Property Managers Refocusing for the Road Ahead How many times do business people forget important information and lessons?  Perhaps too frequently, which is why reviewing insights and keeping up on trends/reports is a must. A new report from the President and Chief Executive Officer of the National Apartment Association (NAA) reverberates much of what we've…

Streamlining Property Management We know mid-sized to large portfolio rental property owners and managers and HOA managers want efficient business operations. You want to control wage costs, stay on budget, scale up properties and grow services. Yet, the more you put on your plate, the more issues arise.  And at some point, the friction and…