7 Benefits of Automation in Property Management Software

Experts in many industries believe AI will revolutionize business over the next 5 years. There’s a lot of hype based on the idea that advanced computer chips from Nvidia, AMD and others will make anything possible.

Given your work requires a lot of judgement based on experience and human interaction, the AI potential seems a tad overstated right now. Certainly, chatbots can help speed up or automate processes for tenant self-management, education, and customer service responses.

Handing your daily business over to an AI chatbot might be a dream, however, your knowledge of your business and your interactions with your precious tenants isn’t something to be tampered with.  You need a quality property management software with smart automation that smooths and simplifies processes that are eating up time or generating errors. Maintaining control of processes and tenants is very important.

With the preference to do work via mobile devices, it’s imperative to automate work.

And what landlords really want is this streamlining of how they work right now.  Right now, smart automation is the term applied to automating some of the work to aid management.  And that automation benefit is already built into ManageCasa™, as an example.

Automate and Accomplish More

The term multitasking was used to describe humans doing automation work, which as you likely know, lowers productivity, and effectiveness and perhaps sends staff to an early grave.  On a piece-by-piece basis, some automation does ease workloads and reduces errors.

Software automation in property management offers:

1. Tenant Screening and Leasing: Property management software automates the tenant screening process by integrating background checks, credit reports, and rental history into one platform. This speeds up the vetting process and helps in making informed decisions. Additionally, leasing processes, including electronic signing of leases, can be managed efficiently online.
2. Rent Collection and Accounting: Automation has revolutionized rent collection by enabling online payments, which are more convenient for tenants and ensure timely and secure transactions for landlords. The software also facilitates automated invoicing, payment tracking, and integrates with accounting systems for seamless financial management.
3. Maintenance Requests and Tracking: Property management software allows tenants to submit maintenance requests online. These requests can be automatically categorized and assigned to the appropriate maintenance staff or vendor. The software tracks the progress and completion of these tasks, improving response times and tenant satisfaction.
4. Communication with Tenants and Owners: Automated communication tools within the software can send out notifications, reminders, or updates to tenants and property owners. This includes everything from rent reminders to maintenance updates, ensuring timely and consistent communication.
5. Property Inspections and Reporting: Mobile applications allow for efficient on-site property inspections. Data and images can be uploaded in real-time, creating instant reports for property condition assessments. This aids in maintaining property standards and provides valuable documentation.
6. Marketing and Vacancy Listing: Property management software can automate the listing process of vacant properties across multiple platforms. It can also track responses and analytics of these listings, helping to fill vacancies more efficiently.
7. Document Management and Storage: These systems provide cloud-based document storage and management, allowing for easy access to leases, maintenance records, and other important documents. This not only saves space but also enhances organization and retrieval efficiency.
8. Regulatory Compliance: Software helps in ensuring compliance with local and federal regulations by keeping track of necessary legal updates, lease terms, and other compliance-related issues.
9. Data Analysis and Reporting: Advanced analytics features provide insights into various aspects of property management such as occupancy rates, financial performance, and maintenance costs, aiding in strategic decision-making.

What is Property Management Process Automation?

Definition: Automation in property management accounting as an example, refers to the flow of data, which is processed and recorded into separate accounts and documents. From the chart of accounts to invoices and leases, to tax documents, the data is input automatically, so your staff don’t have to keep entering data manually. The forms and reports you need to use are pre-filled and ready to use.

Where are the biggest work performance gains achieved?  It would be different for each property management, HOA, or landlord business.  Reducing data entry time, errors,and rework by staff is the most obvious gain.

However, automation serves bigger objectives when it optimizes rent collection, improves cash flow, impresses investors/owners, improves the tenant experience including their education and real-time responses/feedback,  synchronizes maintenance with vendors/tenants, increases confidence in business processes, and improves your business intelligence.

Top Benefits of Automation in ManageCasa

1. Rent Collection: automating online rental payments for tenants reduces issues and errors in transactions, encourages rent payment on time, and provides real-time payment alerts. The whole process is done invisibly for you so it’s like the task disappears.
2. Maintenance Requests: 24×7 messaging, templated emails/messages, and auto-response 24 x 7. Tenants fill out forms regarding their issue and include photos or videos using their smartphones.
3. Simplified Accounting: bookkeeping entries and accounting entries are automatically executed without your manual input means you can concentrate on verifying reports (better than spreadsheets).
4. Consistency: tenants and contractors learn the system and follow the computerized process for greater synchronization and communication to avoid costly service delays and complaints.
5. Property Inspections: Conduct inspections via templates via tablet device, automatically saving them and generating reports. Mobile inspections can save a lot of time if you conduct 20 or more inspections per month.
6. Reduced Paperwork: reduce paper waste and handwritten entries which tire your hand and arm, and to decrease errors and lost paperwork.
7. Automating Performance Reports: Collecting, collating and interpreting data for reports is a horrible task. The best software accurately and quickly does this and gives you real-time views of your business. Landlords (HOA board members, treasurers too) and staff will appreciate not having to make so many phone calls since the data is readily available in reports in real-time.

Modern Software (ManageCasa) is Easier to Work With

Ease into property management automation with ManageCasa™, beginning with accounting, document management, communications, advertising, and payments.

Call our sales team at 415 800 1245 to discuss ManageCasa’s automation capabilities.

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