Customer Service: A Key to Business Value While advancements in AI chatbot customer service help are notable in the consumer sector, there may be questions about the same for B2B customers. In all the hype about AI and automation in the last few years, it's assumed computers can deliver the easy process, subtle technical answers…
What do Property Management Staff Want in their Work Software? Have you been considering when to upgrade to better property management software? It's the timing of that change that's a little tricky. But procrastination can have dangerous consequences. Letting it weigh on your mind every day and seeing continuous staff frustration means you must commit…
CAM/HOA Software Implementation: Best Practices and Pitfalls to Avoid Homeowners associations (HOAs) and community associations are modernizing and looking to software solutions to streamline their operations, increase accessibility and functionality and produce efficiencies to protect budgets. That's a wise decision and one that will ease workloads, provide transparency, increase member engagement and make financial management…
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