Tenants Looking for Better Landlords! Are more of your tenants venting on you and deciding to terminate their leases? Are they complaining more about a number of issues and blaming you directly? The most recent National Multifamily Housing Council tenant survey revealed further changes in tenant's rental needs, attitudes and preferences. An earlier survey this…
Property Management Metrics (KPIs) The best property managers or landlords pay sharp attention to the profitability and health of their companies. And they know certain metrics generate more revenue, improve cash flow, and make owners happy. Keeping an eye on the financial and business health of your company is easy through the reporting tools in your rental…
Set Your Performance Benchmarks It's one of the most important matters of your property management business, that you set quantifiable standards for performance. Having benchmarks for each aspect of your services can help your company stay on course and grow more profitable. Our own property manager expert Gordon Leung offers some helpful tips on how…
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