The Power of Managing Landlord Expectations Some might say you can't control the weather or other people's expectations. However, in the world of business clients, it's wise to understand "the weather" and guide expectations.  In the case of a property manager, it's important to manage your client's expectations because that's what's guiding their decision-making. If owners…

Helping Community Associations Thrive Are you operating or working within a community association that is burdened by member complaints, poor work tools, service delays, rising threats and risks, inadequate budgets, and low morale? There are plenty of doubts about whether many associations are thriving and whether they're accessing the right management tools. Let's take a…

Efficiency Is Job Number One Yearly surveys of property managers revealed that tenant experience, profitability, growth, cost cutting, and efficiency are top priorities. In reality, each goal property managers and landlords hope for is supported by one fundamental element -- efficiency. What is really being made efficient?  Time. Consider that efficiency in its full context…

What Creates a Market Leading Property Management Company? If you asked the average person, tenant, landlord, or real estate investor what makes a good property manager, you'd definitely receive a variety of responses -- from personal to professional. That's because everyone has a unique point of view. If you were to ask landlords who they…

Powering up with SaaS Software As we approach 2023, there are still many landlords not using the best management systems available. Our industry is reputed to have the lowest technology adoption rates. With regulation and complexity increasing, and a need for efficiency paramount, managers must test out (and switch) products until they acquire the one…