Tenant Experience Strategy for Landlords It's a basic business fact in the landlord industry that turnover hurts profitability. When tenants don't renew their leases, it launches a negative process that increases workload, cleaning and repair costs, and vacancy listing advertising expenses. Is there a problem with the tenant experience today that causes higher turnover? What…
Tenants Looking for Better Landlords! Are more of your tenants venting on you and deciding to terminate their leases? Are they complaining more about a number of issues and blaming you directly? The most recent National Multifamily Housing Council tenant survey revealed further changes in tenant's rental needs, attitudes and preferences. An earlier survey this…
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